Lab software built around your workflow — from requisition to report

Paper requisitions, phone calls about results, QC logs in binders: most labs run on a patchwork of tools that slows everyone down. We design and develop tailor-made systems that connect every step of your lab, so your team spends less time on admin and the business can grow.

Where labs lose time

  • Requisitions arriving by email, phone or paper and retyped by hand
  • Clients chasing results instead of receiving them automatically
  • Sample status that lives in someone’s head
  • QC, calibration and maintenance records scattered across binders and spreadsheets
  • No real-time view of volumes, turnaround time and margins

One connected flow, from order to result

  • Online ordering portal and mobile app for physicians, clinics and corporate clients
  • Barcode labelling and chain of custody from collection to bench
  • Live sample status for your team and your clients
  • Interfaces with any instrument or system that supports it, including HL7 and FHIR
  • Secure, automatic release of results, with flags on critical values

Electronic lab notebook and quality management

  • ELN with structured templates, e-signatures and version history
  • QC runs, calibrations and instrument maintenance in one place
  • Reagent lot tracking and expiry alerts
  • Non-conformities, corrective actions and controlled SOPs
  • A full audit trail to support inspections and accreditation

The business side of the lab

  • CRM for clients and referring physicians
  • Price lists, invoicing and payment follow-up
  • Reagents and consumables stock, with reorder alerts
  • Staff scheduling
  • Management dashboards: volumes, turnaround time, revenue and profitability by client and test

AI strategy for your lab

We help you build a practical roadmap for using AI across your organisation’s processes, focused on where it saves real time and where it shouldn’t be used at all.

  • Process review from front desk to quality to management
  • Use cases: client enquiries, report drafting, QA documentation, capacity planning
  • A prioritised, phased plan with measurable goals
  • Data-protection and usage guidelines for sensitive information
  • Onboarding and training for your team

Security by design

Health data demands care. Role-based permissions, encryption, backups and access logs come standard in every system we build, and we shape the design around the privacy and regulatory rules your lab works under, with GDPR in mind from day one.

How we work

  1. Discovery session — how a sample moves through your lab today.
  2. Scoped specification with your lab and quality leads, at a fixed price.
  3. A first working module within weeks — start small, then expand.
  4. Rollout and training for lab staff, couriers and office.
  5. Continuous improvement based on real usage.

Modern AI-assisted engineering lets us deliver much faster than traditional agencies, while senior engineers remain accountable for architecture, quality and security.

Frequently asked questions

No. We often build the missing pieces — ordering portal, results delivery, QC — around your existing LIS and connect to it wherever it offers an interface.

We design it with your quality manager against the standards and procedures that apply to your lab, and build the audit trail, permissions and documentation to support them. Accreditation itself remains the lab’s responsibility.

Most labs have a first working module within 6–10 weeks, depending on scope. Orders and results are a common starting point.

A fixed price agreed after scoping, with no surprises — usually a fraction of what a large off-the-shelf system costs once it has been customised.

You do. Both are yours, and you are never locked in to us.

Let's map your lab's workflow

Walk us through how a sample moves through your lab today. In 20 minutes we’ll point out what can be automated — whether or not you work with us.